This AI tool helps municipalities and underserved communities analyze grant requirements and draft applications aligned with the scoring criteria.
GrantWell was piloted statewide with municipalities through the Director of Federal Funds roadshow.

AI front-end for the City of Boston's open data catalogue. Initially a project management tool, this system now allows city officials to run a plain language search of all the city's open data catalogue.

Generative AI tool to enhance the procurement process for state buyers by enabling efficient navigation of procedures and regulations and offering support in understanding their application

AI tool helping families translate, summarize, and understand Individualized Education Programs to support advocacy.

Co-designed with families and piloted with 150 caregivers before its February 2026 public release, A-IEP strengthens parents’ ability to advocate effectively and expands equitable access to education support for non-English-speaking students with disabilities.

AI tool that identifies and organizes permit-related content to give editors visibility into existing materials. Additionally supported the redesign of permitting guidance organized around resident intent rather than agency structure.

Policy Synth aims to help governments and citizens make better decisions together by seamlessly integrating collective and artificial intelligence. 

Generative AI tool for MassHealth Enrollment Centers (MEC) workers to efficiently reference the large volume of documents about eligibility requirements and application procedures when assisting Commonwealth residents enrolling in MassHealth.

FAIR is an AI-assisted investigation and review system developed for the New Jersey Attorney Generals Office Division on Civil Rights (DCR) to streamline case handling, improve documentation consistency, and accelerate investigative workflows.

AI-powered chatbot that helps the IT Operations team from Health and Human Services, MA have a unified knowledge base and get information quickly through intelligent queries.

ScreenWise is a dynamic, scalable eligibility screening tool designed to meet the diverse needs of non-profits and organizations focused on simplifying access to resources. While its primary use case centers around screening for Federal Benefit Applications, its generalizable framework allows it to serve other purposes with ease.

A chatbot to enhance search functionality within MassDOT's documentation, enabling engineers and others unfamiliar with specific terminologies to find relevant policies, guidelines, and design specifications efficiently. This chatbot will provide an interactive, conversational interface, offering a level of guidance and mentorship particularly beneficial for new hires and remote workers.

AI-powered legal document analysis platform that automatically identifies conflicts between vendor contract submissions and Massachusetts state requirements.

Generative AI tool to help workers respond efficiently and accurately to inquiries from Commonwealth businesses regarding available state grants, programs, and resources.

We will develop an AI-enhanced information finding tool to allow potential grant applicants easy, simple access to key information about grant programs offered by the EEA, so they can determine their own eligibility. This tool will provide information about every grant housed under the EEA including but not limited to timeline, contact details, targeted audience, funding amounts, match requirements, and examples of past approved projects. 

NJ EASE (Entrepreneurial Application Screening Engine) is an AI-powered document validation system designed to accelerate funding decisions for New Jersey businesses. The solution consists of two complementary components:

AI tool that analyzes website content for accessibility, readability, and simplicity to guide design and content improvements.

No-code platform enabling staff to deploy AI-powered chatbots using trusted departmental data sources.

AI-powered system that centralizes and categorizes resident feedback to support real-time government action.

Today callers to the MBTA’s paratransit service face long wait times and rerouting among call center operators. This chatbot enables paratransit service workers to answer disabled riders’ questions faster and more accurately, increasing rider satisfaction. Feedback was gathered through 4,500 survey responses and 8 in person interviews. The chatbot is in the process of being deployed.

A safe sandbox for Commonwealth employees to experiment with using Generative AI tools in their work. Unlike publicly available AI tools such as ChatGPT, which train on the users data, GENIE is designed with the specific needs of state employees in mind.

MATCH is Massachusetts AI Collaboration for Higher Education  a serverless application designed to assist prospective students interested in higher education within MA in researching courses and programs and their career connections. Built using AWS CDK (Cloud Development Kit), it integrates AWS Cognito for user management and AWS Lambda for custom authorization logic. MATCH provides clear, tailored guidance to prospective students while maintaining a professional and approachable tone.

A RAG (Retrieval-Augmented Generation) chatbot pipeline that ingests local PDF documents into Weaviate and answers questions about them using OpenAI.

Public Voice is a voice-enabled feedback tool that captures richer insights on how InnovateUS training and courses translate into real-world use. It uses AI-powered follow-up questions to turn vague responses into more specific, actionable input.

AI pilot supporting congressional staff in responding to constituent inquiries.

Template Filler is an AI-powered content generation tool that automatically extracts and structures information from PDFs and webpages to populate standardized templates. It helps the Boston.gov content team quickly draft accurate, plain-language permit pages, significantly reducing manual effort.